Our Commitment to You
Low Price Guarantee
We challenge you to find quality Diamonds at lower prices ANYWHERE! With direct from the source pricing, Diamond Importers Direct has been consistently able to offer larger, more Beautiful Diamonds, at prices never thought possible. Take our low price challenge today.
Lifetime Guarantee Details
At Diamond Importers Direct, we guarantee your Fine Jewelry purchase 100%. Not only do we want you to be completely satisfied with your purchase, but with the lifetime enjoyment of your jewelry. We guarantee all merchandise made entirely of gold or platinum, and all merchandise made entirely of gold or platinum and containing diamonds FREE for life. We shall clean, polish, examine prongs, provide services and regular maintenance needed due to normal wear. We will even provide necessary retipping services FREE of change as long as you own your Diamond Importers Direct jewelry. We warrant and guarantee the quality of your Diamond Importers Direct jewelry for life, as long as you allow only a Diamond Importers Direct jeweler to work on it. Although you may have your jewelry inspected and cleaned FREE of charge as often as you like, we recommend that you bring your Diamond Importers Direct jewelry to us at least every six months. Regular checks will allow us to provide you with FREE preventative maintenance before issues occur. This warranty does not apply to lost, stolen or abused merchandise.
Easy Monthly Payments
At Diamond Importers Direct we want to make your buying experience as convenient and affordable as possible. As a Valued Customer, we would like to extend the opportunity to you to apply for easy monthly installments with NO FINANCE CHARGES and NO INTEREST FEES.
At the time of your order we will bill your credit or debit card the first monthly payment plus your total tax, shipping and handling fees. The remaining balance is then automatically billed to your credit or debit card each month. Monthly Payment Plan orders are pending until credit approval via a credit check. Customer Support may contact customers for additional information if needed.
All items remain the property of Diamond Importers Direct until paid in full. For complete details, please contact our credit department at 1.888.88.MYGEM (888-886-9436).
Shop With Confidence
Diamond Importers Direct is committed to protecting our customers' personal information. All orders are transacted in encrypted format. To be sure that your order is secure, simply check your Web browser while in the ordering section. Most browsers use a symbol to alert you to the fact that you are on a secure Website. For example Netscape and Internet Explorer use icons, either a padlock or a key, which will appear at the bottom of your screen when the site is secure. At checkout if your purchase is made with Visa, MasterCard or American Express we require the credit card customer identification number. The CIN is a 3 or 4 digit, numeric value which provides a cryptographic check of the information embossed on the card. This security feature is used to protect you against consumer fraud. Your CIN will not be stored or maintained on any of our systems. You will need to provide the number every time a purchase is made at Diamond Importers Direct . com
Ethical Non-Conflict Diamonds
At Diamond Importers Direct you can rest assured we do not, and will not buy or sell conflict diamonds. On January 1st 2003, the United States and many countries around the world implemented what is known as The Kimberley Process. It is a mechanism established by world governments, civil society and the diamond industry, aimed at eradicating the trade of diamonds used to fund war and atrocities.
We want you to know that Diamond Importers Direct and its affiliates fully support the Kimberley Process, and abide by all its principles and directions. Our loose diamonds are purchased from legitimate sources in compliance with the United Nations Resolution.
Your Satisfaction is our Highest Priority
Selecting your diamond is an exciting experience, but it can also be a challenging one. Our friendly diamond consultants are here to educate and guide you through every step of the diamond selection process. Rest assured you will always receive honest unbiased advice based on your needs and desires. Our consultants are never paid on commission.
Whether you are thinking of the future, or ready to make that special purchase… we will be with you every step of the way. At Diamond Importers Direct we strive to operate with the highest level of integrity. We will spend the time it takes to ensure that you feel completely satisfied and secure in your choice of a Diamond or Fine Jewelry Purchase. For your convenience you may experience all this in one of our Fine Diamond Galleries or from the comfort of your home, anytime, anywhere 24/7.
Giving Back to Our Customers and Our Community
Diamond Importers Direct is committed to being your jeweler for life. In doing so we want to thank you for your continued business and for your valued referrals. Please ask us about our refer a friend program. Diamond Importers Direct also believes in giving back to our community. We contribute to communities locally and around the world through charitable giving and volunteerism. To find out more or to participate with us, please call 888.88.MYGEM.
We Are Here To Help You
Can't find the setting or diamond you're looking for? Maybe you found the perfect setting at another jeweler or website, but you're just not satisfied with the price. Give us a call and we will do our best to locate the same or similar piece of jewelry, usually at an extreme saving. Should you have any questions or if we may help you in anyway, please feel free to call us at 888-88-MYGEM or you may email us at info@diamondimportersdirect.com
We Look Forward To Serving You Now
And Through The Years To Come.
Thank you… We Appreciate Your Business!
